Tiffany has 20 years of accounting and managerial experience with the last 10 years in higher education. She has performed in her current role for the past seven years overseeing Disbursements, Current and Past Collections, Third Party Billing, and Year-End Audit functions. Prior to that position, she also worked in Sinclair’s Bookstore where she managed their accounting department. She has been involved with the GLUG committee since 2016 serving as a presenter and coordinating vendors and fellow presenters. Tiffany is married and enjoys spending time with two sons, Lincoln and Alexander. In her free time, she loves swimming and going on family adventures.
Dave has been working in a variety of Higher Ed roles for more than 15 years. The past 13 years have been spent at UNOH. He is involved with managing and supporting the Ellucian Colleague and Perceptive Content environments. Plus, report development and SQL Database management. Prior to his position in IT, he spent a number of years working in the Financial Aid profession, most recently as a Co-Assistant Director of Financial Aid at UNOH. Dave is married with three children, serves as a member of the School Board for a private K-12 school, and has served on the GLUG committee for the past six years.
Letitia has nearly 40 years of experience in higher education in the area of Student Services including Admissions, Advising and Records and Registration. For the past 16 years, she has been in the Office of Records and Registration at Macomb Community College as a manager and in 2013 as the Assistant Director. She has attended many GLUG Conferences and this is her first year on the Conference Planning Committee. Letitia enjoys spending time with her family and friends and loves to play golf and travel the world.
Sandy joined Indiana Wesleyan University in 2004 when Colleague was first implemented. For 15 years she has served in the Registrar’s Office and has been involved in the planning, implementation, and management of several upgrades in the areas of data integrity, registration, curriculum management, academic records, and graduation. Sandy also serves students as an adjunct faculty member for IWU National & Global and teaches technology classes to adult students. She has attended and presented at many GLUG Conferences and this is her first year on the Conference Planning Committee. Sandy is married and has one daughter who is currently attending Indiana Wesleyan University. In her free time, Sandy enjoys reading, cross-stitching, and taking mini road trips as often as possible.
Jacqueline Morris is currently Vice President, Human Resources for Gateway Technical College since July 2019. In this role, she leads Gateway Technical College’s district wide human resources function. Her responsibilities include building and executing strategies for talent acquisition, employee relations, benefits, compensation, HRIS and payroll in support of the college’s vision and mission. She is passionate about customer service and creating solutions. Jacqueline earned a Bachelor’s degree in Business Management from the University of Wisconsin-Parkside and Master’s degree from Cardinal Stritch. She serves on the steering committee for Leadership Kenosha and Kindness Week. Previous positions at Gateway Technical College include Director of Talent Acquisition and Associate Director Personnel Management. Prior to June 2001, Jacqueline was a Sr. Customer Service Supervisor for Fresenius Medical Care NA.
Sylvia Ponce De Leon has been working in higher education financial aid for the past 16 years. She is an expert in state and federal financial aid compliance as well as technical systems. Her career began in 2005 where she worked for Moraine Valley Community College as the Financial Aid Technical Coordinator. In this role she was able to streamline processes and reduce the time it took for students to receive financial assistance. In 2011, she was chosen as Associate Director of Financial Aid at Governors State University. She played a vital role in the implementation of the new student information system. Her work at GSU significantly improved financial aid policies and procedures. As a result, audit findings were dramatically reduced and student satisfaction with the Office of Financial Aid greatly increased. In 2019, she was promoted to Interim Director of Financial Aid. Earlier this year, Sylvia was named the Financial Aid Analyst at the College of DuPage. She has already hit the ground running and is working diligently to streamline processes and create a better student financial aid experience. Sylvia has an uncanny ability to work closely with students and assist in their professional development. She has led the Alliance for Latin American Students, is bilingual, and has a special gift for helping first generation minority students meet their educational goals. She holds an undergraduate degree from the University of Illinois and a Master’s degree from Governors State University.
Don has over 30 years of Colleague experience at three different schools, Wittenberg, Ashland, Baldwin-Wallace, and then back at Ashland. He provides a wealth of knowledge to user groups by presenting at both regional and national conferences. For three years he also served on the Datatel Users’ Group Governing Board and Client Advocacy Council. In 2015, he joined the GLUG planning committee. Don loves flying and was a private pilot for several years. For the past 10 years, he has been involved with Boy Scouts doing hammock camping and other adventurous activities.
Kim has been working in the higher education industry for 25 years, starting as a clerk in the Financial Aid office. Over the past 15 years, she has been in the IT department as a help desk coordinator, programmer, system administrator and more recently her current position. She has been involved with the GLUG committee since 2013. Kim enjoys the closeness with her family and has four loving dogs. In her spare time she loves camping, gardening, and living an active lifestyle.
Keli entered higher education in 2016 with HFC in a part time role. Before that she spent a majority of her 15 year career in marketing and web development for industry. She has translated these skills to help HFC implement Ellucian Recruit and has served as their CRM administrator since go live in 2016. Keli also helps with developing and altering processes within enrollment services as well as managing degree audit. Outside of her job, Keli enjoys finding new music, running, gardening and raising butterflies, networking with colleagues, and spending time with her family.